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Support Services


 


On-Call Contract Services 
With On-Call Contract Service, you can call the Datacard Global Services team in the event of any emergency and receive a swift, expert response that restores your system as quickly as possible. 

On-site Contract Services 
With On-site Contract Service, your organization enjoys all the advantages of on-call services, as well as Datacard Group customer engineer(s) who report and reside on-site at your facility.

Software Maintenance Agreements 
Software Maintenance Agreements (SMAs) are designed to maximize your investment in Datacard® software products by helping to ensure you are working with the most advanced, robust version of any software package, as well as, enabling you to receive unlimited telephone and online technical support.

Depot Repair Services 
Depot Repair Services offer an easy, cost-effective way to address issues with desktop card printers, image capture devices and other equipment that cannot be resolved through technical phone support.

 

MORE INFORMATION

ABOUT BCS

BCS has a long history of helping financial institutions embrace new technologies and keep pace with the latest technological trends. BCS provides financial institutions with innovative Datacard’s card program solutions that are with exceptional security, reliability and flexibility. For those that want the best in class products and solutions, coupled with excellent maintenance services, BCS is the rational choice. No matter how big or small your IT infrastructure is, our trained,skilled and experienced IT professionals can create the appropriate solutions to suit your needs and budget. 

 

HOW TO FIND US

Avnoj 64/3 1000 Skopje, Macedonia

+389 2 2455811 fax. +389 2 2455818

bcs@bcs.com.mk

bcs.com.mk

 ABOUT ENTRUST DATACARD

Consumers, citizens and employees increasingly expect anywhere-anytime experiences — whether they are making purchases, crossing borders, accessing e-gov services or logging onto corporate networks. Entrust Datacard offers the trusted identity and secure transaction technologies that make those experiences reliable and secure. Solutions range from the physical world of financial cards, passports and ID cards to the digital realm of authentication, certificates and secure communications.